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MICA, an acronym for Michigan Internet Communication Association, Ltd., is a privately held corporation founded in May 1994. Eleven respected networking industry experts from Ford Scientific Research Laboratories, University of Michigan and Cisco Systems incorporated MICA in the State of Michigan as a C Corporation under Michigan’s Cooperative Statute. MICA’s foundation was to promote high speed Internet connectivity (T1 speeds and higher) for many of Michigan’s leading Companies and large government organizations. MICA was one of the first Internet Service Providers in Michigan and was one of the first ISP’s to offer commercial Internet hosting services to organizations in the Midwest. In addition, MICA served as one of the regions’ few sources of Internet technology information through its free informational seminars. In 1996, MICA decided to embark on a long-term strategy of aggressive growth through marketing its high speed Internet access and shedding its cooperative structure. As a result, MICA achieved 500% growth in the four years following its cooperative structure.

Since MICA was founded, the company and its reputation have been built on quality. Everyone within MICA -- management, engineering, marketing, and sales -- is committed to providing exceptional services and to continually search for ways to make those services even better. Continuous quality improvement is paramount at MICA.

Since the beginning of its strategic planning process, one element has always remained at the top of MICA’s strategy: build and maintain strong client relationships. This is accomplished only through a firm commitment to client satisfaction. MICA’s success with this strategy is evidenced by the fact that the vast majority of its business is repeat business. In fact, many of MICA’s first major clients have remained clients for over eight years. This large volume of repeat business is a testament to the quality of the service it provides and to the value of the registered processes it uses. MICA remains committed to the client’s satisfaction and success.

MICA is classified as a “Regional Internet Service Provider,” providing professional Internet engineering services for the full life cycle of our customer’s data networks, including Local Area Network/Wide Area Network project planning, design, LAN/WAN network implementation (routers, csu/dsu), operations, network security and network bandwidth optimization. Each solution is designed to provide value and quality because MICA covers every detail in the Internet service delivery process.

MICA employees have expertise in the most complex network technologies and multi-vendor environments, and are industry recognized for their in-depth expertise and hands-on experience. This experience enables our team to rapidly resolve your most challenging networking problems. Above and beyond the technical highlights of MICA’s service offerings, it is customer service that differentiates MICA from national Internet Service Providers other local ISP’s.

Over eighty percent (80%) of MICA’s clients are Fortune-1000 corporations, including some of Michigan’s largest architectural, automotive supplier, financial, and government institutions. Our extensive clientele reads like the “Who’s who” in Michigan Business and government, including:

General Dynamics • Pratt Whitney • Harley Ellington • Dura Automotive • Delphi • City of Detroit • MSX International • MascoTech • Chrysler Electronics • Munder Capital Management • Schostak • City of Pontiac • Frank’s Nursery and Crafts

Today, MICA is a privately held, debt-free company with one of the most impressive data network infrastructures in the Southeastern Michigan. For over eight years, MICA has been providing dedicated high speed managed Internet access, E-commerce, managed Internet security solutions, Web hosting services, as well as expert LAN/WAN consulting, engineering, and troubleshooting. With well over 200 high-speed lease line Internet service customers, multiple backbone connections, and multiple high-speed peering agreements, MICA represents one of the country’s most highly connected independent Internet Service Provider networks in Southeastern Michigan.

In addition, MICA has held a certified Minority Business status for several years with the Michigan Minority Business Development Council, and retains current certification for the calendar year 2005.

 
 

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