GENERAL CONTACT INFORMATION

MICA Corporate Office:
21286 Melrose Ave.
Southfield, MI 48075
(248) 355-1438 p
(248) 355-1488 f
www.mica.net

Correspondence Address:
P.O. Box 2133
Southfield, MI 48075

SALES CONTACTS

To obtain further information about MICA’s services, support and products, as well as pricing, please contact MICA at 248.355.1438, option 1 or email sales@mica.net. Shortly thereafter, a sales representative or account manager will contact you.

Sales or post-sale information for existing customers can be obtained by contacting your account representative. If you are unsure of your account rep, you can contact MICA at 248.355.1438, option 1 or email sales@mica.net. Your assigned account rep will contact you back.

SUPPORT CONTACTS

Customers of MICA can contact our technical support staff and system engineers by calling:

(248) 355-1438, ext. 102…..Help Desk, normal business hours (M-F, 9am-5pm EST)
(248) 355-1438, option 3….Help Desk, outside of normal business hours
(248) 355-1488……………Facsimile
(248) 224-2633……………After Hour/Emergency 1st Line Tech Support
(248) 808-0348……………After Hour/Emergency 2nd Line Tech Support
email support@mica.net for non-urgent support, trouble ticket assignment.

ADMINISTRATIVE & ACCOUNTING CONTACTS

Customers of MICA can contact our administrative or accounting staff by calling MICA at (248) 355-1438, option 2 or fax us at (248) 355.1488.